Reviews For Sport Clips Haircuts of Rochester - Northwest Plaza

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1 rating

The very first thing I was going to do today was get a haircut. I checked in online at 9:10 am after making multiple attempts to make a reservation knowing the business opens at 9 am. ( this was the earliest the app was prepared to let you check in.) My wait was listed at 22 min and told me to arrive at the store at 9:33 am. I walked in at 9:32 am. There were 2 kids seated in the chairs getting haircuts with a third standing with their Mom close by. (Not on the waitlist). I was told that it would be about 25 min wait after telling them who I was and that I was first on the list. I was called back for my haircut at 10:10. The haircut was fine, nothing special. Cost $23 and I walked out at 10:24. Some improvements to the app and service need to happen. I've been going here for a while but can say now today what's my last haircut at this store. I won't return.

1 rating

terrible. didn’t listen and cut what they wanted too.

5 rating

Always friendly and welcoming from the time you walk in the door until the time you walk out.

Rated 4.1 out of 5.0 based on 17 Client reviews

1
Michael R. | September 9, 2020 Overall Experience

"The very first thing I was going to do today was get a haircut. I checked in online at 9:10 am afte"

1
Jaxon S. | June 29, 2020 Haircut

"terrible. didn’t listen and cut what they wanted too. "

5
Jason S. | February 25, 2020 Overall Experience

"Always friendly and welcoming from the time you walk in the door until the time you walk out. "

5
Michelle M. | February 25, 2020 Service

"Great and friendly service, very clean as well."

5
Tyler J. | February 25, 2020 Haircut

"Most amazing haircut from all the staff. "

5
Henry P. | February 25, 2020 Overall Experience

"Love all the stylists"

5
Andrew T. | February 25, 2020 Overall Experience

"Everything was wonderful. Calling this place my home"

1
Gretchen T. | February 9, 2020 Haircut

"My husband and I went in yesterday for his usual “monthly” haircut and beard trim. We always just do"

5
Kevin R. | September 25, 2018 Overall Experience

"Went in for a haircut today, pretty much no wait even though it was during lunch. My Stylist (Mandi"

5
Sandy T. | September 19, 2018 Haircut

"I have had my hair cut twice at this location, both times I received great service and found the sta"